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Terms & Conditions

OBJECT
These general conditions of use govern the access and use of the Nordisk Design website, accessible via the url: www.nordisk.design.
Owner and manager of this website: Futurelovers ApS
Access to the website and its use, as well as the purchase of products presented therein, presupposes the reading, knowledge and acceptance of these general conditions of use.

IMPORTANT NOTICE
Please read these Terms and Conditions carefully before placing orders from Nordisk.Design.
When purchasing from our web shop, the user automatically accepts our Terms and Conditions. Our Terms and Conditions may be updated from time to time, so the user is required to accept the Terms and Conditions every time he makes a purchase on our website.
If you have any questions regarding our Terms and Conditions, the user can contact us at info@nordisk.design.

CONCLUSION OF THE CONTRACT
When you click “Place order” in the Check-out, the user is issuing a binding order for all the products in the Cart at the time of check-out. After sending the order, the user will receive a confirmation email. A binding contract is entered into when the user receives the shipping confirmation.
CHANGES TO THE CONDITIONS OF USE
The manager may modify or simply update, in whole or in part, these general conditions of use. Changes and updates to the general conditions of use will be binding as soon as they are published on the website in this section. Access, use of the website, and the purchase of its products presuppose the acceptance by the user of these terms of use.
INTELLECTUAL PROPERTY

  1. The contents on the website, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on the site itself, including menus, web pages, graphics, colours, diagrams, tools, fonts and site design, diagrams, layouts, methods, processes, functions and software that are part of the website are protected by copyright and any other intellectual property right of the owner or of any third parties contracted by the same. Reproduction, in whole or in part, in any form, of the site and its contents, without the express written consent of the owner is prohibited.
  2. The user is only authorized to view the site and its contents using the related services available there. The user is also authorized to carry out all those other temporary acts of reproduction, with no economic significance of their own, which are considered transitory or ancillary, an integral and essential part of the same visualization and use of the website and its contents and all other navigation operations on the site that are performed only for a legitimate use of the same.
  3. The user is in no way authorized to make any reproduction, on any medium, in whole or in part of the website and its contents. Any act of reproduction must be, from time to time, authorized by Nordisk.Design or, if necessary, by the authors of the individual works contained on the site. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights and the authors of the individual works contained on the site.

USE OF THE SITE AND USER LIABILITY

  1. The access and use of the website, the display of the web pages, including communication with the manager, the possibility of downloading information on the products and the purchase of the same on the website, constitute activities carried out by the user exclusively for uses personal unrelated to any commercial, entrepreneurial and professional activity.
  2. The user is personally responsible for the use of the website and its contents. In fact, the manager cannot be held responsible for any use of the website and content by each of its users that does not comply with the laws in force. In particular, the user will be the one and only responsible for the communication of information and data that is incorrect, false or relating to third parties, without these having given their consent, as well as in consideration of incorrect use. of the same.
  3. Any material downloaded or otherwise obtained through the use of the service is at the user’s choice and risk, therefore any responsibility for any damage to computer systems or loss of data resulting from the download operations falls on the user and cannot be attributed to the manager.
  4. The manager declines all responsibility for any damage resulting from inaccessibility to the services on the website or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, providers or links. telephone and / or telematic, to unauthorized access, to alteration of data, to the failure and / or faulty functioning of the user’s electronic equipment.
  5. The user is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise against Nordisk.Design or third parties as a result of the incorrect use, loss, theft of such information.
  6. The manager has taken all reasonable precautions to prevent content and images from being published on the website that may be deemed to be detrimental to the dignity, human rights and dignity of persons, in all possible forms and expressions. In any case, if the aforementioned contents are deemed harmful to religious or ethical sensitivity or decorum, the interested user is requested to communicate this condition to the manager, who nevertheless warns that any access to contents considered harmful or offensive takes place by of the user at their sole discretion and at their sole and personal responsibility.
  7. The manager has also taken every useful precaution to ensure that all information on the website is correct, complete and updated, however the operator does not assume any responsibility towards users for the accuracy and completeness of the content published on the site, unless otherwise. required by law. If a user encounters errors or missing updates to the information on the website, please notify the manager using the email address info@nordisk.design

PERSONAL ACCOUNT

  1. The user will have the opportunity to register on the website to purchase the products.
  2. By registering on the website, the user must provide a strictly personal email address or username and password. Both the username and the password cannot be used by two or more workstations at the same time and the user will not be able to assign or transfer them to third parties, except under his full and exclusive responsibility. In this regard, please note that the user will be held responsible to the manager and any third party for any and all actions, transactions and / or events that occurred and / or carried out using the username and / or password entered.
  3. The user is obliged to preserve the confidentiality and secrecy of his username and password and is required to promptly inform the website of any unauthorized use or loss, by email so that it can suspend the provision. of its services with reference to the account.
  4. If it happens that unauthorized access to the user’s account occurs and / or the user has lost his username and / or password more than three times, the website reserves the right to remove the account. of the user without the latter having anything to claim against the manager.
  5. The manager cannot be held responsible in any way, directly or indirectly, in any form or on the basis of any liability regime, for injuries or damages of any kind resulting from, or related to, the user’s failure to comply with the provisions referred to in this article.
  6. The manager will be free to inhibit a user’s access to his customer area and / or to interrupt the operation of the username and / or password of the same, if he deems that there has been a substantial violation of these general conditions of use and in particular as provided below, or if the user makes an illicit or incorrect use of the site services.
  7. The user will also be required not to carry out or allow or allow third parties the following behaviours (not exhaustive and continuously updated):
    • Uploading or creating within the customer area of ​​any data or content that is in violation of any law, regulation or third party right (including, among others, trade secrets or personal data of third parties).
    • Use of the company’s services for purposes other than mere access to them in the manner in which they are provided by the same.
    • Actions of any kind and / or nature aimed at circumventing, deactivating or interfering in any way with the applications related to the security of the website services or other applications that prevent and limit the use of any material on the same.
    • Use of the website services for any illegal purpose or in violation of any applicable legislation.
    • Interference or damage to the services and systems of the website by any means, including the uploading of files and the dissemination of viruses, adware, spyware, bugs or other harmful electronic tools.
    • Actions aimed at circumventing tools for the exclusion of robots or other measures that the website may use to prevent unauthorized access to its services.

 

DISCLAIMER OF LIABILITY

  1. As indicated above, the manager carries out with the utmost diligence the care and maintenance of the website and its contents, however, assumes no responsibility for the correctness, completeness and timeliness of the data and information provided on the website. or on the websites linked to it. Therefore, any liability for errors or omissions resulting from the use of data and information on the site must be excluded.
  2. The manager declines all responsibility, including the presence of errors, the correction of errors, the responsibility of the server hosting the website; it is also not responsible for the use of the information contained, its correctness and reliability. In no case, including negligence, the owner will be responsible for any direct or indirect damage that may result from the use, or the inability to use, the materials on the website.

LIMITATIONS ON THE DELIVERY OF THE SERVICE
The manager cannot be held responsible for damage resulting from the failure to provide the service due to the incorrect or non-functioning of electronic means of communication for reasons beyond the sphere of its foreseeable control. By way of example, but not limited to, the malfunction of servers and other electronic devices even if they are not an integral part of the Internet, the malfunction of installed software and the possible presence of viruses or other harmful and harmful IT components. The user therefore undertakes to indemnify and hold harmless the owner from any liability and / or request in this regard.

DATA PROCESSING
User data is processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

CONTACTS
Any request for information can be sent by email to info@nordisk.design

PRICES AND CURRENCY

The prices shown on the product pages of our web shop apply on the date the order is placed. The prices shown are inclusive of VAT. The products remain the property of Futurelovers ApS until full payment is received.

ORDERS AND PAYMENTS
Nordisk Design carries out shipments throughout the Italian territory.
Product prices are the prices visible, together with other product information, on the website page through which the order is placed. Shipping costs are added to the prices of the products, in some cases free of charge, displayed on the website before confirming the order. Shipping costs are determined according to the brand and the size and weight of the products and are intended per order. On the website, all prices and shipping costs are communicated to the Customer in Euros (EUR) and include VAT.
Nordisk.Design reserves the right to change the prices of the products published on the website upon confirmation of the Customer’s order. The prices of the products published on the website cancel and replace the previous ones.
Payment for products can be made by credit card or PayPal account.
If you place an order by credit / debit card, the Customer confirms that the card used is his. All credit / debit card holders are subject to validation and authorization checks by the card issuer. If the card issuer refuses to authorize the payment, Futurelovers ApS will not accept the order, will not be responsible for any delay or non-delivery, nor will it be required to inform the Customer of the reason for the refusal. Futurelovers ApS is not responsible for any costs added by the card issuer or by the bank as a result of the payment processing on Nordisk.Design.
Nordisk.Design reserves the right not to accept orders at its discretion, for example if incomplete. In this case, the full amount paid will be promptly refunded.
To place an order, you must be at least 18 years old.

SHIPMENTS AND DELIVERIES

The Customer, by placing an order, establishes a commercial relationship with the seller and undertakes to accept the delivery of the package relating to his order.
Nordisk.Design delivers the products sold to the Customer on the basis of a transport contract made with a third party.
Shipping and delivery times are calculated from receipt of payment. Orders usually ship within 2-3 business days. Once the shipment has started, the Customer receives a shipment confirmation email containing the tracking number of the package. Delivery takes 3-5 working days in the Italian territory. Each product page provides estimated delivery times, updated from time to time. It is noted that this is an estimate. In particular periods, such as Christmas, delays can be expected. Delays can also occur due to problems due to Covid-19.
Nordisk.Design is liable for loss or damage to the product during transport.
Nordisk.Design is not liable for delays in delivery due to force majeure.
Any delays in deliveries of less than 30 (thirty) days do not entitle the Customer to refuse delivery of the products, nor to claim compensation or compensation. Note that, although Futurelovers ApS does everything to ensure that the ordered products arrive within the estimated times, this does not give the Customer the right to any guarantee that the estimated times are respected. Therefore, the Customer accepts that the ordered products may arrive no earlier than (and no later than) 30 (thirty) days from the date of the order.
Deliveries are made from Monday to Friday during business hours (from 8.00 to 18.00) without any prior telephone notice. After 2 delivery attempts, the package is delivered to the nearest collection point where it remains in storage for a maximum of 10 days. Packages not delivered within 10 working days are returned to the sender. In this case, the shipping costs for returning the package to the sender must be considered to be charged to the customer.
All orders are delivered directly to your home. The delivery of the products is always meant on the street level.
Nordisk.Design reserves the right to deliver the products, relating to the same order, in several successive deliveries.
Upon delivery of the order, the Customer is requested to carefully inspect the condition of the package before signing, confirming receipt of the same. The Customer has the right to refuse delivery if a package, or its contents, is visibly damaged. In this case, the Customer must promptly notify Nordisk.Design via the email address info@nordisk.design
If a package is not delivered to the Customer for reasons attributable to its lack of cooperation (incorrect / incomplete address or telephone number, absent recipient) or if the Customer refuses the delivery, the shipping costs for returning the package to the sender must be considered charged. of the Customer.

CANCELLATION / CHANGES OF AN ORDER

Please note that, for logistical reasons, cancellations or changes to an order cannot be made after completing the purchase process. In case of incorrect order, Customers can return it by following the Returns and Exchanges guidelines explained below.

RETURNS AND EXCHANGES

The Customer has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 working days from the day of receipt of the order.

The right of withdrawal must be exercised by the Customer by informing Nordisk.Design in advance, by e-mail by writing to info@nordisk.design.

The Customer can return the product if:
the order was cancelled according to the conditions of sale by informing Nordisk.Design, at the latest within 14 days of receipt of the product,
the product has not been used,
the product is in the same state in which the buyer received it and all parts that are part of the product are included and,
the product is packaged in the original packaging or in an equivalent manner.

The Customer is invited to contact Nordisk.Design via the email address info@nordisk.design to receive instructions on how to return the order.
Once Nordisk.Design has authorized the return, the product must be returned immediately (no later than 14 days).
The return costs are charged to the customer, as well as any liability related to transport during the return of the products.
The Customer must insert a copy of the order confirmation received by email at the time of purchase inside the packaging.

After receiving the products, Nordisk.Design proceeds to verify their integrity and, within a maximum of 30 days, refunds the customer with the same payment method used for the initial purchase.

Cash on delivery packages are not accepted.

The return of a damaged product is not accepted, unless the product is proven to have been damaged during the first delivery, i.e., from the shop to the customer.
Upon delivery of the product, the Customer, who has reason to believe that the product itself has been damaged during transport, must refuse delivery or accept it with express reservation.
The customer who receives an incorrect, damaged or defective product is required to contact Nordisk.Design immediately, via the email address info@nordisk.design, by sending images of the product and packaging.
In the case of incorrect or damaged products, the refund includes the costs of the product and shipping.

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