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Privacy Info

We understand how important the ways in which information about you is used and shared are to you. This Privacy Policy describes how we collect and process your personal data through our website.

HOLDERS OF THE PROCESSING OF PERSONAL DATA

Futurelovers ApS, based in Copenhagen, Denmark, is the data controller of the personal data collected and processed through our website, regarding the sale of products sold by Nordisk.Design and the functioning of the website itself.

WHAT CUSTOMER PERSONAL DATA IS COLLECTED BY NORDISK.DESIGN?

We collect your personal data to provide and constantly improve our products and services.

The categories of personal data we collect are listed below:

Data you provide us directly: We receive and store any data you provide to us in connection with the sale of products sold by Nordisk Design. You can choose not to provide certain data but if so, you may not be able to purchase the products we sell.

Data that is collected automatically: we automatically collect and store certain categories of data relating to your use of our site such as, for example, information relating to your use of them, including your interaction with the content and services available through Nordisk.Design. Like many other websites, we use “cookies” and other unique identification tools, and we obtain certain types of data when your browser or device accesses Nordisk.Design.

Data received from other sources: We may receive information about you from other sources, such as from our couriers about updated delivery and address information, which we use to update our systems and to deliver your future orders more easily. .

FOR WHAT PURPOSES DOES NORDISK.DESIGN PROCESS YOUR PERSONAL DATA?

We process your personal data to perform, provide and improve the services we offer to our customers. These purposes include:

Purchase and delivery of products and services. We use your personal data to receive and manage orders, supply products, process payments and communicate with you regarding your orders, products and promotional offers.

Provide and improve our services and resolve any issues related to them. We use your personal data to provide functionality, analyze performance, correct errors and improve the use and efficiency of our services.

Tips and personalization. We use your personal data to suggest products and services that may interest you, to identify your preferences and personalize your experience with Nordisk.Design.

Advertising. We use information such as your interactions with our site, content and services to show you interest-based advertising in relation to products and services that may interest you. We do not use personally identifiable information to show you interest-based advertising.

Fraud prevention and credit risks. We process personal data to prevent and detect fraud and abuse in order to protect the safety of our customers, Futurelovers ApS and others. We may also use credit ratings to assess and manage credit-related risks.

Fulfill legal obligations. In some cases we collect and use your personal data to comply with our legal obligations. For example, we collect information from third party vendors about their location and bank account for identification and other purposes.

Communicate with you. We use your personal data to communicate with you, regarding sales and services, through various channels (for example, via email and chat).

Purposes for which we ask for your consent. We may also ask for your consent to process your personal data for specific purposes that we will communicate to you. When you consent to the processing of your personal data by us for a specific purpose, you can withdraw your consent at any time and, in this case, we will stop processing your data for that purpose.

HOW ARE COOKIES AND OTHER IDENTIFICATION TOOLS MANAGED?

We use “cookies” and other similar tools to improve your shopping experience, provide our services, understand how customers use our services in order to make improvements and view advertising. Authorized third parties also use these tools in connection with our display of advertisements. For more information on cookies and how we use them, please consult our Cookie Policy.

DOES NORDISK.DESIGN COMMUNICATE YOUR PERSONAL DATA TO THIRD PARTIES?

Data relating to our customers is a fundamental component of our business and we do not sell our customers’ personal data to third parties. Futurelovers ApS communicates the personal data of its customers only as described below.

Transactions involving third parties: For example, you can order products from third party sellers through our online store.

Third party service providers: We use other companies and individuals to carry out certain activities on our behalf. For example, to fulfil orders for products or services, deliver packages, send paper mail and emails, remove recurring information from customer lists, analyse data, provide marketing assistance, provide search results and links (including advertisements and paid links ), process payments, transmit content, assess and manage credit risks and provide customer support services. These third-party service providers have access only to personal data that are necessary for the performance of their activities, but they will not be able to process the data of which they become aware for other purposes. Furthermore, such third parties are required to process the personal data of which they become aware in accordance with this Privacy Policy and applicable regulations on the protection of personal data.
In cases other than those listed above you will be informed whenever your personal data is shared with third parties, and you will have the possibility to choose whether or not to allow such communication to third parties.

HOW IS THE SECURITY OF YOUR PERSONAL DATA GUARANTEED?

We design our systems with your security and privacy in mind.

We are committed to protecting the security of your personal data during their transmission using encryption protocols and programs.

We comply with Payment Card Industry Data Security Standard (PCI DSS) when handling your credit card information.

We take physical, electronic and organizational security measures in relation to the collection, storage and disclosure of our customers’ personal data. Our security procedures mean that we may ask you to verify your identity before disclosing personal data to you.

Our devices offer security features to protect them from unauthorized access and data loss.

HOW IS ADVERTISING HANDLED?

Retargeting on Facebook, Instagram and Google: Nordisk.Design may carry out retargeting campaigns on Facebook, Instagram or Google once you have visited our website. In doing so, we never share your name or other information that can directly identify you. Otherwise, we use an advertising identification tool such as cookies or other device identification tools. This information is also used to show you relevant advertisements.

WHAT PERSONAL DATA CAN YOU ACCESS?

You can request to have a list of your information which includes your name, address, payment options, and purchase history.

WHAT OPTIONS DO YOU HAVE?

If you have any questions or objections about the ways in which we collect and process your personal data, please contact us at info@nordisk.design.
As indicated above, you can choose not to provide certain data but if so, you may not be able to shop on our website.

If you do not want to receive e-mails or other communications from us you can stop the service at any time.

You can prevent your browser or device from accepting new cookies, how to make your browser notify you when you receive a new cookie and how to disable cookies altogether. Since cookies allow you to take advantage of some of our basic services, we recommend that you leave them activated. If, for example, you block or reject our cookies, you will not be able to add items to your cart and complete your order. For more information on cookies, see our Cookie Policy .

When you allow us to process your personal data for a specific purpose, you can withdraw your consent at any time. In this case, we will cease any further processing of your data for that specific purpose.

Furthermore, according to the applicable legislation, you have the right to request access, rectify and delete your personal data and exercise the right to data portability. You can also object to our processing of your personal data or request, in certain cases, the limitation of the processing of your personal data. If you wish to exercise any of these rights, please contact us at info@nordisk.design. Same procedure if you want to submit a data access request.

CAN MINORS SHOP ON NORDISK.DESIGN?

Nordisk.Design does not sell products to minors. If we were to sell products for children, they would only be available for purchase by adults. If you are under the age of 18, you can only use our services with the involvement of a parent or guardian.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We keep your personal data to allow you to continuously use our services for as long as necessary to pursue the purposes described in this Privacy Policy, as required by law, for example for tax and accounting purposes, or as otherwise communicated to you. . For example, we keep your transaction history so that you can review your purchases, and to which addresses you have asked for orders to be shipped, as well as to improve the suitability of the products and content we recommend.

GENERAL DATA PROTECTION REGULATION OF THE EUROPEAN UNION – LEGAL BASIS

The General Data Protection Regulation (GDPR) of the European Union requires that our processing of personal data be based on a legal basis. The legal bases we use depend on the specific purpose for which we process personal data. We use the following legal bases for the processing of personal data:

Performance of a contract when we provide you with products or services or communicate with you about them. This legal basis includes when we use your personal data to receive and manage orders, provide products and services and process payments.Legitimate business interests and the interests of our customers when we detect and prevent fraud and abuse in order to protect the safety of our customers, ours or third parties and when we provide you with interest-based advertising.

Your consent when we ask for your consent to process your personal data for specific purposes that we communicate to you. When you consent to the processing of your personal data by us for a specific purpose, you can withdraw your consent at any time and, in this case, we will stop processing your data for that purpose.

Fulfilment of a legal obligation when we use your personal data to comply with legal obligations. For example, we collect information about their location and bank account from third party vendors for identification purposes.

These and other legal bases depending on the purpose for which we use your personal data.

CONTACTS, INFORMATION AND REVISIONS

If you have any questions about how Nordisk.Design uses and processes personal data or would like to get in touch with one of our data controllers, please contact us by sending us to info@nordisk.design by sending us a brief description of the matter you intend to submit to us and we will do our best to help you.

Our Privacy Policy is subject to change. We suggest that you check our site frequently for any changes. Our current Privacy Policy applies to all data we have about you unless otherwise stated. We will never substantially change our policies and procedures without the consent of the customers concerned, making them less protective than the data of our customers that we have collected.

EXAMPLES OF DATA WE COLLECT

Data you provide to us when you use our services.

You provide us with your data when:

  • search for products or services in our online shop;
  • add or remove an item from your cart, place an order;
  • communicate with us by email, chat or otherwise;
  • fill out a questionnaire, a request for help or a form to participate in a prize event;
  • use product availability notices.

By acting as above you could provide us with the following data: your name; your address and your telephone number; payment information; your age; information relating to your location; your IP address; names, addresses; telephone numbers; the email addresses of your friends and other people; the contents of e-mails sent to us; corporate and financial information; information relating to your creditworthiness; the VAT number.

DATA WE COLLECT AUTOMATICALLY

We collect and analyse data such as, for example:

  • the Internet Protocol (IP) address used to connect your computer to the Internet;
    e-mail address;
  • the location of your device or computer;
  • information relating to your interaction with the content;
  • device metrics.
  • your device model and time zone settings.
  • the history of the purchases and the use of the contents, data that we sometimes combine with similar information collected from other customers for the purpose of creating functions such as “Best sellers”; the complete Uniform Resource Locators (URL) path (including date and time); the number of cookies; the products and / or content you have viewed or searched for; page loading times, the duration of navigation on certain pages and the information of interaction with the pages (such as scrolling, clicking and cursor movements on the pages);
  • the telephone numbers used to call us;

We may also use device identifiers, cookies and other technologies on devices, applications and on our web pages to collect information on navigation, use or other technical information for fraud prevention purposes.

DATA WE COLLECT FROM OTHER SOURCES

We can receive data from other sources such as, for example:
updated information on delivery and address from our couriers or other third parties, which we use to update our records and to deliver your next orders or make future communications more easily.

search results and links, including paid ads.

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